Job Description

Aramark Healthcare+ is growing again!   We’re looking for an experienced Food Service Director to join our team at Wrangell Medical Center in Wrangell, Alaska .   The Food Service Director will manage our dining operations, innovate solutions, and execute brilliant plans to keep our customers happy and constantly amazed.   Not only will you be a true leader on our team, but you’ll also have the chance to grow your skill set in meeting Aramark and client goals. Your keen focus on safety, teambuilding, and operational excellence will help us succeed, open doors in your career, and make a meaningful difference every day. 

It’s your time to shine! Work in an environment you love, ignite your passion, and pursue what matters.   

About Southeast Alaska Regional Health Consortium (SEARHC)

As a non-profit tribal health consortium of 18 Native communities, SEARHC serves the health interests of the Tlingit, Haida, Tsimshian people, other Alaska Native people, and other residents of Southeast Alaska. It is one of the oldest and largest Native-run health organizations in the United States.

SEARHC employs approximately 1000 employees throughout Southeast Alaska and maintains 18 staffed facilities which includes the Joint Commission-accredited Mt. Edgecumbe Medical Center in Sitka, Alaska.

Job Responsibilities

Leadership
•    Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance 
•    Ensure food services appropriately connects to the Executional Framework 
•    Coach employees by creating a shared understanding about what needs to be achieved and how to execute
•    Reward and recognize employees
•    Ensure safety and sanitation standards in all operations

Client Relationship
•    Identify client needs and effectively communicate operational progress

Financial Performance
•    Adopt Aramark process and systems
•    Build revenue and manage budget, including cost controls regarding food, beverage and labor
•    Ensure the completion and maintenance of P&L statements
•    Achieve food and labor targets
•    Manage resources to ensure quality and cost control within budgetary guidelines

Productivity
•    Implement and maintain Aramark agenda for both labor and food initiatives
•    Create value through efficient operations, appropriate cost controls and profit management
•    Full compliance with Operational Excellence fundamentals, including food and labor
•    Direct and oversee operations related to production, distribution and food service

Compliance
•    Maintain a safe and healthy environment for clients, customers and employees
•    Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Key Responsibilities  
•    Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
•    Develops operational component forecasts and can explain variances.  Responsible for components accounting functions.
•    Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
•    Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
•    Recruits, hires, develops and retains front line team.
•    Conducts period inventory
•    Maintains records to comply with ARAMARK, government and accrediting agency standards
•    Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
•    May participate in sales process and negotiation of contracts
•    Looks for opportunities to implement new products and services which support sales growth and client retention

Additional Responsibilities
•    Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
•    Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

•    Requires at least four years of food service healthcare experience
•    Requires at least one to three years of experience in a management role 
•    Requires previous experience in food service
•    Requires a Bachelor Degree or equivalent experience
•    Certified Dietary Manager Certification required
•    Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
•    Ability to demonstrate excellent customer service using Aramark's standard model 
•    Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Education

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